Deciding where to buy a used smartphone
When consumers begin their search for a used phone, the first port of call is generally on Gumtree, Facebook Marketplace or a reseller of used mobile phones such as Loop (www.loopmobile.com.au).
How do you know you are getting what you paid for? What happens if the device is faulty? What guarantee does the seller provide? These are all the questions that you as a consumer should be asking before making that purchase.
Gumtree.com.au & Facebook Marketplace offer a varied range of mobile phones & accessories that are being directly advertised by other consumers but provide little buyer confidence as there are no guarantees on the product quality. Transactions are normally conducted face-to-face which brings the added risk of theft & fraud with cash transactions.