We offer FREE delivery on all products. Orders placed before the country-specific cut-off time (see below) on business days will ship the same day. Orders placed after that time or on weekends/holidays will ship the next business day.
Delivery Times & Couriers
Australia
All products shipped via Australia Post (1-2 days, depending on location; longer for WA/rural areas)
France, Germany, Ireland and Spain
DHL Express for main devices (1-2 days)
DHL Economy for accessories (2-3 days)
United Kingdom
DPD for main devices (1-2 days)
Royal Mail for accessories (2-3 days)
United States
FedEx 2nd Day for main devices (2-3 days for phones/tablets, 3-5 days for MacBooks)
USPS for accessories (4-5 days)
Signature required for FedEx deliveries
PO Box delivery not available - physical address required
Cut-Off Times for Same-Day Shipping
Australia: 2pm (AEST) France, Germany, Ireland and Spain: 2pm (BST) United Kingdom: 1pm (BST) United States: 1pm (EST)
Returns & Warranty
30-day free returns
All devices can be returned to us for free within 30 days of purchase by contacting our customer service team Monday-Friday and between 9am-5pm.
For a return to be eligible, devices must be in the same condition that you receive them in, and be returned to us in their original packaging with all accessories.
Refunds are credited back to the customers original payment method and the whole typically take up to 5 working days after we receive the order.
12-month warranty
All devices come with a 12-month warranty that cover all technical malfunctions, including the battery and camera.
The warranty does not cover accidental damage, water damage, loss, or theft.
How much CO2 will you save?
With Loop, you know exactly what you're getting.
We're the only company who controls every step of the refurb process so we're the only ones who know the exact CO2 savings of every refurbished device. This is something other companies can only estimate.
Your savings:
iPhone 11
Black
New device emissions:
61.2 kgCO2e
Refurbished device emissions:
0.5 kgCO2e
CO2 saved by buying refurbished:
60.7 kgCO2e
That's 99.2% less CO2 by buying this refurbished device!
Based on average emissions saved across all products Loop sells, excluding repair, usage and end of life disposal in the UK.
This professionally refurbished iPhone 11 Black offers a sleek design and high-performance. Benefit from its excellent dual-camera system and vibrant Liquid Retina display. Comes with Loop's 75-point quality check assurance.
What's in the Box
Your iPhone
Fully tested and reverted to factory settings by our experts.
Charging cable
USB Lightning cable to charge your iPhone right out of the box.
SIM ejector tool
Easily insert your SIM card with the provided tool.
Recycled packaging
Eco-friendly design by Loop. Minimal waste.
Featuring
iPhone 11 combines powerful A13 Bionic performance, dual-camera versatility, and all-day battery life in a durable, colorful design.
Why you'll love the iPhone 11
iPhone 11 delivers powerful It’s designed for users who value both performance and functionality in their everyday tech. Whether you're working remotely, staying fit, or managing daily tasks, this device adapts to your lifestyle. Experience smoother navigation, faster app launches, and improved power efficiency with its latest-generation chip. You can explore more available colours on the Refurbished iPhone 11 collection page.
Liquid Retina HD display
Aluminium and glass
Ring/Silent switch
A13 Bionic chip
6-core CPU
4-core GPU
8-core Neural Engine
Dual-camera system
12MP Main
Ultra Wide
Portrait mode with Focus and Depth Control
Optical zoom options
Emergency SOS
Up to 17 hours video playback
Lightning Supports USB 2
Face ID
4G LTE cellular
Size and Weight
Height
150.9 mm
(5.94 inches)
Width
75.7 mm
(2.98 inches)
Depth
8.3 mm
(0.33 inches)
Weight
194 grams
(6.84 ounces)
FAQs
Frequently asked questions and answers about the iPhone 11.
For more detailed information and additional queries, please refer to our FAQ Page.
How do refurbished iPhone 11 models differ from new iPhone 11 models?
Refurbished iPhone 11 models from Loop Mobile are pre-owned devices that have been meticulously restored to their original condition. Unlike new iPhone 11s, which comes directly from Apple, our refurbished units have undergone a previous lifecycle but have been thoroughly tested, repaired, and updated to ensure they function like new. The main differences between new and refurbished iPhone 11s are cosmetic conditions and price. Refurbished iPhone 11 models offer significant savings, often up to 70% off, while providing the same performance and quality as a new device. This makes refurbished iPhone 11 models a cost-effective and eco-friendly choice.
What is the battery life of a refurbished iPhone 11?
The battery life of a refurbished iPhone 11 from Loop Mobile is rigorously tested to meet our high standards. Our premium-grade devices come with an enhanced 90% battery health, which exceeds the typical 80% standard found in most refurbished tech companies. For those seeking even more assurance, we offer devices with a New Battery, providing 100% battery health. Alternatively, if you're a casual user looking for a more budget-friendly option, you can choose a device with an Original Battery, which ensures 80% battery health. While some natural battery wear is expected in pre-owned devices, we ensure that the battery performance is reliable and sufficient for everyday use.
Is buying a refurbished iPhone 11 environmentally friendly?
Absolutely. Purchasing a refurbished iPhone 11 from Loop Mobile is a responsible and eco-friendly choice. By opting for a refurbished device, you help reduce electronic waste and conserve the valuable resources required to produce new smartphones. Each refurbished iPhone 11 represents a device saved from potentially ending up in a landfill. The refurbishment process itself is resource-efficient, involving reusing and recycling components.
Are refurbished iPhone 11 models reliable?
Yes, refurbished iPhone 11 models from Loop Mobile are highly reliable. Each device goes through a comprehensive refurbishment process that includes 75 checks covering critical aspects such as battery health, screen integrity, and overall performance. Our skilled technicians use genuine parts for any necessary repairs or replacements, ensuring that the refurbished iPhone 11 operates like new. Additionally, every device comes with a 12-month warranty, providing peace of mind and confidence in your purchase.
What cosmetic conditions can I expect with a refurbished iPhone 11?
At Loop Mobile, our refurbished iPhone 11 models come in a range of cosmetic grades:
Premium: Our Premium iPhone 11 devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. Our highest quality grade available, premium devices are meant to go the distance.
Excellent: Our Excellent iPhones may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Each grade reflects only the cosmetic condition, as all iPhones undergo the same rigorous testing to ensure perfect operation.
Every device has been fully tested by our experts on Loop, including a 75-point quality check to validate everything is 100% functional. Works as well as a new device.
Fair
Devices will have some slightly deeper scratches on the body, or it might have a dent or two.
As for the screen, there may be some light scratches that are slightly visible when the device is on.
Good
Devices will have some light scratches on the body, or it might have a small dent or two.
As for the screen, there might be some light signs of use, but you wouldn't notice them when you're actually using it.
Excellent
Devices may have very light micro-scratches on the body which you wouldn't see with normal use.
As for the screen, there might be some really light signs of use, but you wouldn't notice them when you’re actually using it.
Premium
Devices may have very light micro-scratches on the body which you wouldn't see with normal use.
As for the screen, there might be some really light signs of use, but you wouldn't notice them when you’re actually using it.
Choose your grade based on your budget and how much importance you place on the aesthetic appearance of your device.
Have Trade-in questions? Ask our Customer Support team, and they will help you.
What battery do you need?
You can choose from two battery options:
Original
All our devices undergo a gruelling quality check, and include a healthy original battery with at least 80% battery life.
According to the world's biggest tech brands, that makes for pretty much peak performance.
New
Want your device to last a little longer between charges?
Our brand new battery upgrade is perfect for you, offering 100% battery capacity.
Get all the juice you need with Loop. Whether you want something to get you through the day with our Original battery or want that like-new feeling of our New battery, we've got the perfect fit for you.
Have more questions? Ask our Customer Support team, and they will help you.
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