We offer FREE delivery on all products. Orders placed before the country-specific cut-off time (see below) on business days will ship the same day. Orders placed after that time or on weekends/holidays will ship the next business day.
Delivery Times & Couriers
Australia
All products shipped via Australia Post (1-2 days, depending on location; longer for WA/rural areas)
France, Germany, Ireland and Spain
DHL Express for main devices (1-2 days)
DHL Economy for accessories (2-3 days)
United Kingdom
DPD for main devices (1-2 days)
Royal Mail for accessories (2-3 days)
United States
FedEx 2nd Day for main devices (2-3 days for phones/tablets, 3-5 days for MacBooks)
USPS for accessories (4-5 days)
Signature required for FedEx deliveries
PO Box delivery not available - physical address required
Cut-Off Times for Same-Day Shipping
Australia: 2pm (AEST) France, Germany, Ireland and Spain: 2pm (BST) United Kingdom: 1pm (BST) United States: 1pm (EST)
Returns & Warranty
30-day free returns
All devices can be returned to us for free within 30 days of purchase by contacting our customer service team Monday-Friday and between 9am-5pm.
For a return to be eligible, devices must be in the same condition that you receive them in, and be returned to us in their original packaging with all accessories.
Refunds are credited back to the customers original payment method and the whole typically take up to 5 working days after we receive the order.
12-month warranty
All devices come with a 12-month warranty that cover all technical malfunctions, including the battery and camera.
The warranty does not cover accidental damage, water damage, loss, or theft.
How much CO2 will you save?
With Loop, you know exactly what you're getting.
We're the only company who controls every step of the refurb process so we're the only ones who know the exact CO2 savings of every refurbished device. This is something other companies can only estimate.
Your savings:
iPhone 12 Pro Max
Graphite
New device emissions:
72.2 kgCO2e
Refurbished device emissions:
0.5 kgCO2e
CO2 saved by buying refurbished:
71.7 kgCO2e
That's 99.3% less CO2 by buying this refurbished device!
Based on average emissions saved across all products Loop sells, excluding repair, usage and end of life disposal in the UK.
Unfortunately, this is currently out of stock.
This professionally refurbished iPhone 12 Pro Max Graphite boasts increased functionality and improved performance. Enjoy its large Super Retina XDR display and exceptional HDR camera features. Comes with Loop's 75-point quality check assurance.
What's in the Box
Your iPhone
Fully tested and reverted to factory settings by our experts.
Charging cable
USB Lightning cable to charge your iPhone right out of the box.
SIM ejector tool
Easily insert your SIM card with the provided tool.
Recycled packaging
Eco-friendly design by Loop. Minimal waste.
Featuring
iPhone 12 Pro Max delivers pro-level photography, a massive 6.7-inch Super Retina XDR display, and top-tier performance with A14 Bionic and 5G.
Why you'll love the iPhone 12 Pro Max
iPhone 12 Pro Max provides a massive 6.7-inch display, pro-level camera system, and It’s designed for users who value both performance and functionality in their everyday tech. Whether you're working remotely, staying fit, or managing daily tasks, this device adapts to your lifestyle. Experience smoother navigation, faster app launches, and improved power efficiency with its latest-generation chip. You can explore more available colours on the Refurbished iPhone 12 Pro Max collection page.
Super Retina XDR display
Stainless steel with textured matt glass back
Ring/Silent switch
A14 Bionic chip
6-core CPU
4-core GPU
16-core Neural Engine
Pro camera system
12MP Main
Ultra Wide + Telephoto
Portrait mode with Focus and Depth Control
Macro photography
Dolby Vision up to 4K at 60 fps
Photographic Styles
Optical zoom options
Emergency SOS
Up to 20 hours video playback
Lightning Supports USB 2
Face ID
Superfast 5G cellular
Ceramic Shield front, tougher than any smartphone glass
Water resistant to a depth of 6 metres for up to 30 minutes
MagSafe wireless charging up to 15W with 20W adapter or higher
Compatible with MagSafe cases, wallets, wireless chargers and more
Size and Weight
Height
160.8 mm
(6.33 inches)
Width
78.1 mm
(3.07 inches)
Depth
7.4 mm
(0.29 inches)
Weight
228 grams
(8.04 ounces)
FAQs
Frequently asked questions and answers about the iPhone 12 Pro Max.
For more detailed information and additional queries, please refer to our FAQ Page.
Are refurbished iPhone 12 Pro Max models reliable?
Yes, refurbished iPhone 12 Pro Max models from Loop Mobile are highly reliable. Each device goes through a comprehensive refurbishment process, including 75 detailed checks covering all essential areas, including battery life, screen integrity, and camera functionality. Our technicians use genuine parts for any necessary repairs, ensuring the device functions like new. Additionally, every iPhone 12 Pro Max comes with a 12-month warranty, giving you peace of mind and confidence in your purchase.
What is the battery life of a refurbished iPhone 12 Pro Max?
The battery life of a refurbished iPhone 12 Pro Max from Loop Mobile is thoroughly tested to meet our high standards. Our premium-grade devices come with 90% battery health, exceeding the typical 80% standard found in many refurbished devices. We also offer devices with a New Battery for those seeking additional assurance, providing 100% battery health. Alternatively, we offer models with an Original Battery for budget-conscious users, which guarantees at least 80% battery health.
Is buying a refurbished iPhone 12 Pro Max environmentally friendly?
Absolutely. Purchasing a refurbished iPhone 12 Pro Max from Loop Mobile is an environmentally friendly choice that helps reduce electronic waste. Each refurbished device represents one less phone heading to a landfill, and the refurbishment process itself is resource-efficient, involving the reuse and recycling of components. By choosing a refurbished device, you contribute to environmental sustainability while enjoying the benefits of top-tier technology at a reduced cost.
How do refurbished iPhone 12 Pro Max models differ from new iPhone 12 Pro Max models?
Refurbished iPhone 12 Pro Max models from Loop Mobile are pre-owned devices meticulously restored to their original condition. Unlike new iPhone 12 Pro Max models, which come directly from Apple, our refurbished units have undergone a previous lifecycle but have been thoroughly tested, repaired, and updated to ensure they function like new. The primary differences between new and refurbished iPhone 12 Pro Max models are cosmetic conditions and price. Refurbished iPhone 12 Pro Max models offer significant savings, often up to 70% off, while providing the same performance and quality as new models. This makes refurbished iPhone 12 Pro Max models a cost-effective and sustainable choice.
What cosmetic conditions can I expect with a refurbished iPhone 12 Pro Max?
At Loop Mobile, our refurbished iPhone 12 Pro Max models come in a range of cosmetic grades:
Premium: Our Premium iPhone 12 Pro Max devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. Our highest quality grade available, premium devices are meant to go the distance.
Excellent: Our Excellent iPhones may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Each grade reflects only the cosmetic condition, as all iPhones undergo the same rigorous testing to ensure perfect operation.
What checks and tests do refurbished iPhone 12 Pro Max models go through?
Every refurbished iPhone 12 Pro Max at Loop Mobile undergoes a thorough and rigorous refurbishment process:
Data Wiping: All previous data is securely erased, giving you a clean slate and ensuring privacy.
Hardware Testing: We conduct 75 checks, including tests for battery health, screen responsiveness, button functionality, and connectivity features such as Wi-Fi, Bluetooth, and 5G. The triple-camera system is also tested to ensure it captures stunning images across all lenses.
Repairs and Upgrades: Any defective components are replaced, and the device is updated to meet our high-performance standards.
Cosmetic Grading: Each iPhone 12 Pro Max is graded based on its cosmetic condition, ranging from Excellent to Fair, allowing customers to choose based on their preferences and budget.
Every device has been fully tested by our experts on Loop, including a 75-point quality check to validate everything is 100% functional. Works as well as a new device.
Appearance: The device will show signs of use. The casing might have some small scratches or minor dents, but these do not impact functionality. Devices may have faint marks visible on the screen when the display is lit.
Functionality: Fully operational. Battery health is at least 80%, providing reliable performance for everyday tasks. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance: The device will show minor signs of use. The casing may show faint micro-scratches that are hardly noticeable. The screen will be free of any major scratches, but may have some minor marks visible with the display off.
Functionality: Completely functional. Battery capacity is no less than 80%, ensuring solid performance for typical daily use. All devices are thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance: The device will show virtually no signs of use. The casing might have extremely light micro-scratches. The screen may have some very light micro-scratches, but these will not impact daily use.
Functionality: Fully working. Battery health is at least 80%, offering dependable performance for everyday use. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance:Looks brand new. Both the body and screen are pristine, showing no visible use. Premium models may be lightly handled or come from open-box returns.
Functionality: Fully functional. Excellent condition with authentic OEM manufacturer batteries holding at least 90% capacity, delivering strong performance even with heavy daily use. Every component is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Samsung Special Grades
Some items that we source directly from our OEM partners have some unique grades, which correspond to some incredible USPs. See below to find out more.
Appearance: Like new. The body and screen are flawless with no visible signs of wear. All exterior parts are 100% genuine Samsung components.
Functionality: 100% fully functional. Fitted with a genuine 90% capacity Samsung battery. Each device passes Samsung’s comprehensive 147-point inspection to ensure full performance across all features. Backed by a 12-month limited warranty.
Choose your grade based on your budget and how much importance you place on the aesthetic appearance of your device.
What battery do you need?
You can choose from two battery options:
Original
All our devices undergo a gruelling quality check, and include a healthy original battery with at least 80% battery life.
According to the world's biggest tech brands, that makes for pretty much peak performance.
New
Want your device to last a little longer between charges?
Our brand new battery upgrade is perfect for you, offering 100% battery capacity.
Get all the juice you need with Loop. Whether you want something to get you through the day with our Original battery or want that like-new feeling of our New battery, we've got the perfect fit for you.
Have more questions? Ask our Customer Support team, and they will help you.