faq general

All our refurbished devices are shipped in their Loop-Mobile packaging. We quality check our packaging to offer great protection to your device in ...

All our refurbished devices come with accessories including cable & AC plug. These are compatible but not original manufacturer equipment. ...

Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification sys...

We test all our batteries. Grades "Pristine", "Very Good", "Good" must reach at least 80% of their initial charging capacity to ensure the efficien...

All our refurbished products have up to 12 months warranty that covers all technical malfunctions but does not support accidental damage, water dam...

All orders received before 2pm are shipped on the same day - You’ll receive your order before you know it!We use courier tracking numbers for every...

A refurbished device is a used device that has been tested and graded by our experts. We test 70 key features on each phone to provide you with the...