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As soon as you pass your order, you will receive an automatic email from us including our customer service contacts.
You can also send an email to: support@loopmobile.com.au
At Loop Mobile, we refurbish electronic devices and give them a makeover to bring you a device that performs as good as new.
Unlike other companies, we’re in control of the whole refurbishment process. First, we RECOVER a device from trustworthy partners. Then, we take it to one of our testing facilities, where we REFRESH it by wiping all the data and running over 75 quality checks (like testing connectivity on Wi-Fi, 5G, Bluetooth). We then check how the device looks, before giving it a grade so you know exactly what you’re getting - this only impacts the way your device looks; all devices go through our same rigorous testing process regardless of their grade. Finally, we REVIVE it, wrapping your next device in sustainable packaging made from recycled materials and delivering it to you to start its new life.
And since we’re in control of the whole cycle, we can now tell you the exact amount of Co2 you have saved for every single refurbished device, through our partnership with Greenly!
So why switch to Loop? That’s why
