Sourced directly from the manufacturers, this device is a genuine second-hand device refurbished at our warehouse after a 75-point quality inspection.
iPhone 11
FREE Express delivery by ...
-58% RRP $1,249 $529
FREE Express delivery by ...
FREE delivery by ...
Technical specifications
What's included in the box
All our refurbished smartphones have completed an intensive 75-point quality check and include a 12-month warranty as standard. You'll also receive all the basic accessories to set-up and charge your new device.
Your phone
Fully tested and reverted to factory settings by our skilled and trained experts.
Charging cable
A charging cable to power your phone. We provide high-quality, tested, and certified third-party accessories with all of our devices instead of the default manufacturer ones. This is because they offer the same high performance but with the extra savings passed onto you.
SIM ejector pin
The small SIM card removal tool to help you open the SIM tray on your phone.
Loop's own packaging
All of our devices are packaged in 100% recycled - 100% recyclable Loop branded boxes. Quality checked to ensure they offer great protection to your device in transit, we are caring for your device, and the planet.
Fast & free delivery
- Orders received before 1pm Monday-Friday will ship on the same day.
- Orders received after 1pm or on weekends or public holidays will ship on the next available business day.
- All orders are delivered with DHL Express (unless otherwise stated) and come with tracking. DHL guarantee delivery in 1-2 working days.
30-day free returns
- All devices can be returned to us for free within 30 days of purchase by contacting our customer service team Monday-Friday and between 9am-5pm.
- For a return to be eligible, devices must be in the same condition that you receive them in, and be returned to us in their original packaging with all accessories.
- Refunds are credited back to the customers original payment method and the whole typically take upto 5 working days after we receive the order.
12-month warranty
- All devices come with a 12-month warranty that cover all technical malfunctions, including the battery and camera.
- The warranty does not cover accidental damage, water damage, loss, or theft.
Our grades
‘Excellent’ grade devices may have very light micro-scratches on the body which you wouldn’t see with normal use. As for the screen, there might be some really light signs of use, but you wouldn’t notice them when you’re actually using it.
Every device has been fully tested, including a 75-point quality check to validate everything is 100% functional. Works as well as a new device.
What battery do you need?
Want your device to last a little longer between charges? Our brand new battery upgrade is perfect for you, offering 100% battery capacity.
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Reviews
SEE ALL REVIEWS
Quick delivery - exactly as advertised
Quick delivery - exactly as advertised and expected over 80% battery health and got 100%. I bought Pristine expecting similar but this was better!
Great deals
Super fast delivery time. Great deals.
Great communication
My Apple Watch came super fast, as described and great communication / updates on the delivery.
Super fast postage
Item as described and super fast postage.
It is what I expected
Your company is fantastic
I ordered the phone for my 13 year old granddaughter, it looked brand new and was in my price range. It made her so happy. The phone arrived the next day. Your company is fantastic. I have previously bought a smart watch from you and have recommended Loop to my friends and family.
Would highly recommend
Super fast delivery! Excellent service! Recon phone has 99% battery so I’m stoked!!!
Would highly recommend and will use again!!
Easy ordering
Easy ordering, lots of options and fast shipping. The Apple Watches are well packed so they don’t get damaged too.
Loop is great value
Loop is great value, reliable, easy and quick.
frequently
asked
questions
Everything you need to know about
LOOP MOBILE and how it works.
How will my device be protected during the shipment?
All our refurbished devices are shipped in their sustainable and 100% recyclable Loop-Mobile packaging. We quality check our packaging to offer great protection to your device in transit.
What accessories come with my device?
All our refurbished devices come with accessories including a charging cable. These are compatible but not original to the manufacturer equipment.
What are our Grades
Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:
Excellent: The body may have very light micro-scratches which you wouldn’t see with normal use. As for the screen, there might be some really light signs of use, but you wouldn’t notice them when you’re actually using it.
Good: The body will have some light scratches, or it might have a small dent or two. As for the screen, there might be some light signs of use, but you wouldn’t notice them when you’re actually using it.
Fair: The body will have some slightly deeper scratches, or it might have a dent or two. As for the screen, there may be some light scratches that are slightly visible when the device is on.
What is the battery health of my device?
All our devices undergo rigorous quality checks to make sure that they’re in top condition. When it comes to the battery, we make sure that these provide at least 80% of their initial charging capacity. We also offer devices with a New Battery – providing 100% battery health – if you need additional peace of mind, or you can opt for an Enhanced Battery – providing 90% battery health that surpasses the industry standard.
What is the warranty?
All our refurbished products have a 12-month warranty that covers all technical malfunctions but does not support accidental damage, water damage, loss or theft.
When will my order be dispatched?
All orders received before 1pm are shipped on the same day - You’ll receive your order before you know it! We use courier tracking numbers for every order, you will be able to follow your package from shipment to your door.
What is a refurbished device?
A refurbished device is a used device that has been tested and graded by our experts. We test 75 key features on each device to provide you with the best quality.